dreamsofahero: (telling it straight)
Sion Astal ([personal profile] dreamsofahero) wrote in [community profile] the_plateau 2017-11-11 06:25 am (UTC)

I never said that the mods are bad mods. I said that the delays and lack of communication are problematic, and offered various suggestions as ways to improve on that. I didn't mince words because this has been an ongoing issue that has been pointed out to me in the past, in addition to what I've observed myself.

And the thing is, mods in games like this are ultimately volunteers. Who can always put out the call for more volunteers at any time if needed. But that brings me back to the communication issue again.

But the long and the short of it is also, the mods will never know that players are frustrated if players don't speak up. And I am frustrated, because this isn't a new thing, it's been going on for some time, and there's no good, reliable means that I've yet to find, short of making a lengthy reply to the occasional modpost, to try to open lines of communication. I'd love to be able to rely on getting answers to questions promptly via the FAQ or mod contact page, but that hasn't been the case. And by "promptly" I mean "within about a month", so I'm not exactly talking about one-day turnaround.

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